course detail
BSB30120 Certificate III in Business
Course Code and Name
BSB30120 Certificate III in Business
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team
Course structure
This qualification is comprised of 6 core (mandatory) units of competency and 7 elective units. Participants undertaking a Recognition of Prior Learning (RPL) pathway can select the most appropriate 7 units from the list below. Those undertaking the delivered course will have set electives.
For more information on this qualification, please contact Australian Consolidated Training.
UNITS OF COMPETENCY
Core Units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective Units
Group A – Technology
BSBDAT201 Collect and record data
BSBOPS306 Record stakeholder interactions
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT311 Write simple documents
BSBXCS301 Protect own personal online profile from cyber security threats
BSBXCS302 Identify and report online security threats
BSBXCS303 Securely manage personally identifiable information and workplace information
BSBXCS304 Apply cyber hygiene best practices
BSBXCS305 Identify and assess cyber security insider threats and risks
BSBXCS306 Apply own techniques to prevent cyber security insider threats
Group B – Business Competence
BSBESB302 Develop and present business proposals
BSBESB401 Research and develop business plans
BSBOPS302 Identify business risk
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
BSBWHS332X Apply infection prevention and control procedures to own work activities
Group C – Teamwork and Relationships
BSBCRT412 Articulate, present and debate ideas
BSBLDR301 Support effective workplace relationships
BSBPEF302 Develop self-awareness
BSBXTW301 Work in a team
Group D – Customer and Client Engagement
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBXDB301 Respond to the service needs of customers and clients with disability
ICTSAS305 Provide ICT advice to clients
SIRXCEG002 Assist with customer difficulties
SIRXCEG005 Maintain business to business relationships
SIRXMKT001 Support marketing and promotional activities
SIRXOSM003 Use social media and online tools
SIRXPDK001 Advise on products and services
Group E – Business Administration
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBHRM416 Process payroll
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
Group F – Medical Administration
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401 Manage patient record keeping system
Group G – Records and Information Management
BSBINS302 Organise workplace information
BSBINS303 Use knowledge management systems
BSBINS307 Retrieve information from records
BSBINS308 Control records
BSBINS309 Maintain business records
Recognition of Prior Learning - Enrol Anytime
Recognition of Prior Learning (RPL) is an assessment process that involves assessment of an individual's relevant prior learning (including formal, informal and life learning).
Australian Consolidated Training offers RPL for all accredited courses. For this qualification, four (4) years experience in a business administration role is indicative of success. For those who do not have four years experience, please contact us to discuss your options.
Please click the "Recognition of Prior Learning" button for more information.
Traineeships
Australian Consolidated Training offers on-the-job traineeships funded by User Choice Queensland. This qualification is funded by the Department of Employment, Small Business and Training for Queensland apprentices.
Traineeships are completed on-the-job with support from Australian Consolidated Training's highly experienced Trainers/Assessors. This model suits employers who do not wish to send their trainees to block release training, and who would like to take an active role in the training of their trainees.
This model does not suit all employers and the trainee must have access to a qualified onsite supervisor who can mentor them and provide evidence of practical training.
Some units of competency may not be able to be taught in the workplace. In this case, some offsite training may be required.
Student Contribution Fees apply. Please refer to the "Apprenticeships" button below for more information.
Flexible Delivery - Enrol Anytime
This course can be completed through a flexible self-paced delivery method. One-on-one support is available online, over the phone or in person if required. Students have the option of completing this course online or with hard copy workbooks.
